Shipping Policy
Thank you for shopping with us. Below are the terms and conditions that constitute our Shipping Policy.
Ready-to-Ship Items (In Stock)
- All products currently in stock are processed and dispatched within 1-2 business days (excluding weekends and bank holidays) after receiving your order confirmation email.
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You will receive a shipping notification as soon as your order is on its way.
Custom Orders & Personalised Items
- For custom or made-to-order requests, production timelines will vary depending on the complexity of the design.
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To request a custom piece, please use our Contact Form.
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We will discuss and agree upon the specific creation time and delivery schedule directly with you before finalizing your order.
UK Shipping Rates & Delivery Estimates
- We offer Free Standard Shipping on all orders within the United Kingdom.
- Delivery Method: Royal Mail Standard Delivery
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Estimated Delivery Time: 2-3 business days after shipment.
Please note: Delivery delays can occasionally occur due to peak seasons or Royal Mail service disruptions. We appreciate your patience during these times.
Shipment Tracking
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Once your order has been dispatched, you will receive a shipping confirmation email containing your delivery reference or tracking information, if applicable.
